Cloaked Review: Features, Pricing & More

Even if you follow best practices for online privacy, your data can still be at risk. Something as simple as an online purchase can expose sensitive information if the website isn’t secure.

Cloaked aims to change that. Through alias generation and other features, the platform promises that your real information is safe online.

In this Cloaked review, we’ll examine whether the service delivers on its promise by exploring its key features and analyzing customer reviews. We’ll also present an efficient way to enhance data privacy and security and minimize the risk of online threats.

What Is Cloaked? A Brief Overview

Cloaked is a privacy protection platform designed for those concerned about their online identity and those who want to minimize the risks of data leaks, breaches, and cyberattacks. Instead of dealing with the aftermath of hacks and scams, Cloaked takes a proactive approach, preventing your information from being exposed in the first place.

The app offers multi-layered identity and data protection, including:

• Alias generation
• Online data removal
• Dark web monitoring

Thanks to a comprehensive feature set, Cloaked promises its users fewer spam calls and messages, more control over their personal information, and superb protection against identity theft.

Cloaked is available as a mobile app for Android and iOS devices, as well as a browser extension.

Cloaked App Review: What Does It Offer?

To offer you a detailed and unbiased insight into Cloaked, we focused on the following key aspects:

1. Features
2. User-friendliness
3. Security
4. Customer support
5. Pricing

1. Features

The key feature Cloaked offers is alias generation. Whenever you want to hide your real phone number or email address, you can replace them with Cloaked Identities, or Cloaks, to preserve your privacy. This “fake” data is 100% functional, and Cloaked provides a dedicated inbox for all your identities. You can see all the calls, emails, and texts sent to your aliases, without them clogging your personal inbox.

Although Cloaked is best known for Identities, the app offers other valuable options, including:

• Data removal: Cloaked scans and deletes your personal information from over 140 data brokers and other online sources to prevent spam, phishing attempts, and scams, and protect your privacy.
• Identity theft protection: The app offers $1 million insurance against identity theft and 24/7 specialist assistance for restoring identity profiles and credit records.
• Call Guard: Cloaked leverages AI to filter calls in real time, ensuring that spam, scam, or telemarketer calls don’t reach you.
• Dark web & SSN monitoring: The platform sends you real-time alerts if your sensitive data is exposed on the dark web.

Cloaked is also working on a few new features, such as:

• Cloaked Pay: It enables you to replace your real credit card data with a virtual Cloaked Card to shield your financial information.
• Autocloak AI: It lets you effortlessly manage your aliases with the help of AI.
• Family Sharing: It offers advanced settings for securing and protecting your family’s data.

Overall, Cloaked’s feature set is well-balanced and comprehensive, providing multi-layered protection of personal information.

2. User-Friendliness

Despite its numerous features, Cloaked is fairly easy to use. The platform offers a dashboard that serves as a single command center for all features and settings. From here, you can:

1. Create and manage Cloaked Identities
2. Set up your inbox
3. Adjust settings

While the dashboard is intuitive, it can be overwhelming for those who haven’t used a similar privacy tool before. The sheer number of options and settings on a single screen can be intimidating, and it may take some time to get used to the dashboard’s design and element organization.

3. Security

Cloaked enhances your data privacy, ensuring your personal and financial information is protected from third parties. But what security protocols does the platform itself apply to keep your data safe?

The most notable security feature is robust encryption that includes the following three layers:

1. Client-side encryption: Your Cloaked data is protected with your master password; you’re the only one who has access to it.
2. Zero-knowledge access: Messages and emails are encrypted inside Cloaked. The app promises not to learn anything about the data you store on its servers.
3. User-unique databases: There’s a unique database for each user, which creates an encrypted barrier between Cloaked and user data.

You can also enjoy Cloaked’s:

• High-level account security: With two-factor authentication, password protection, and user-held security keys, Cloaked protects your account and gives you more control over your data.
• Minimal data collection: Cloaked limits data collection and is transparent about how it uses your data to prevent confusion and misunderstandings.

As of the time of writing this article, Cloaked hasn’t experienced any data breaches or leaks, which is a testament to the platform’s robust security and privacy measures.

4. Customer Support

Cloaked has set up a comprehensive help center where existing and new users can:

• Find answers to frequently asked questions
• Learn more about specific features
• Explore step-by-step tutorials

If you’re looking for specific information, use the convenient search bar. In case you want to explore and learn about the features, you can browse by categories, such as privacy and security, mobile, and features.

Customer support is available via live chat, and you can find the Chat Widget within the help center. While the feature is useful and can help you resolve issues, it’s worth noting that the “customer service rep” is actually an AI bot. That is a potential drawback for those who prefer communicating with a human.

If you have further questions or can’t resolve your problem with the chatbot’s help, you can reach out to support@cloaked.app for further assistance.

5. Pricing

Cloaked offers three plans. Find more details and pricing structures in the table below:

The only difference between the three plans is the number of users allowed. All premium features are available for all three tiers, including:

• Data removal from over 140 data brokers
• Unlimited phone and email aliases
• Encrypted VPN
• Password manager
• Smart password generation
• Authentication code generation
• Identity theft insurance coverage
• Real-time data exposure alerts

The pricing structure is straightforward, and there are no add-ons or surprise charges that could quickly snowball into a higher bill than you expected. It’s worth noting that the listed prices don’t include taxes.

Cloaked also offers special pricing packages for enterprises, but you need to contact the company for more details.

Cloaked Reviews and Complaints: What Do Customers Think About the Platform?

Customers are generally satisfied with Cloaked and its capabilities, particularly in terms of alias generation. Many reviewers emphasize the value of being able to share contact details without having to provide their phone number or email address. One user describes it as “priceless,” recommending Cloaked to everyone who values privacy.

Although it’s a relatively new feature, Call Guard also receives positive mentions. One customer compares it to having a bouncer for their phone.

Another commonly praised aspect is convenience. Users explain how the app’s all-in-one solution saves them the trouble of juggling multiple apps for privacy protection.

However, not all feedback is positive. Although far fewer, there are some negative reviews on Cloaked. A few users reported a poor experience with the platform’s customer support team, pointing out the team’s unresponsiveness and lack of care. Others raised concerns about the platform’s effectiveness. Several users reported either no change in the number of spam calls and emails or an increase in the number after signing up for the platform.

The Final Verdict: Should You Trust Cloaked?

The impressive feature set, high security, and straightforward pricing make Cloaked a leading platform in the privacy arena. It’s a good fit for those who:

• Prefer having multiple privacy protection options in a single app
• Are tech-savvy and have used similar platforms before
• Frequently sign up for services or purchase products online and want to protect their information

Considering that Cloaked also offers enterprise packages, it’s suitable for organizations that want to safeguard their team from various online threats.

That said, certain user groups may not benefit from Cloaked, such as:

• Individuals looking for a beginner-friendly interface
• People who want only a part of what Cloaked offers

Since Cloaked lacks in the customer service department, at least according to user reviews, it may not be a good option for those who prioritize hands-on assistance in case of issues or uncertainties.

Enhance Your Privacy With a Secure Mobile Carrier

Cloaked offers advanced digital privacy features, aiming to safeguard your personal data from being collected by or shared with various organizations and shady companies.

But as powerful as it is, Cloaked doesn’t offer network-level protection. For that, you need to look into your mobile carrier. Relying on a carrier with poor security and privacy practices could create a serious security gap that could eventually result in data leaks and expose you to cyberattacks that Cloaked won’t be able to defend you from.

The criteria for choosing your mobile carrier shouldn’t come down to popularity. In fact, many popular U.S. carriers, including T-Mobile, Verizon, and AT&T, have experienced major data breaches in recent years, proving that the number of subscribers doesn’t equal strong security. Due to their vague data collection, storage, and sharing practices, these breaches compromised the data of millions of users..

When choosing a carrier, prioritize security and privacy. Look for one with strong protection measures for your online identity and data, such as Cape. Its robust features have reshaped network security to ensure efficient protection and privacy.

Cape Makes Security the Standard: Here’s How

Cape is America’s privacy-first mobile carrier, providing premium, unlimited, and nationwide call, text, and data. Unlike other providers, our service is built from the ground up with privacy and security at its core.

Mainstream carriers track you and store your data, often without your consent. Cape takes a different path—we collect the absolute minimum amount of information to provide you with service.

Any information we do collect is retained for the minimum amount of time possible. Most carriers store call data records (CDRs) for years, sometimes indefinitely. Cape stores yours for just 24 hours, and we have a commitment to never sell your data.

Cape service includes security features that no other carrier offers:

• Minimal Data Collection: During onboarding, we don’t ask for your name, Social Security number, or address. We only collect what’s necessary to provide you with service, and we retain it for the minimum amount of time possible.
• Identifier Rotation: Every SIM card has an International Mobile Subscriber ID (IMSI), a unique identifier which your device uses to register with cellular networks. Most carriers assign a fixed IMSI that stays the same for the life of your account, making it easy for your carrier, advertisers, and bad actors to identify and track your device over time. Cape breaks that pattern by allowing subscribers to automatically rotate their IMSI every 24 hours, so you appear as a different subscriber every day, making it much more difficult for anyone to follow or track your movements.
• Secondary Numbers: Your phone number is a target for data brokers and scammers. Retailers, websites, apps—everyone is routinely asking you to share your number with them, which exposes you to a variety of risks. Many turn to VoIP numbers to use as secondary lines, which can be helpful, but cost extra, don’t work with 2FA, and aren’t encrypted. Cape provides subscribers with two free additional SMS/MMS lines that are middle-to-end encrypted. With secondary numbers, you can reserve your primary number for communicating with your close friends and family, and use the other for anything from shopping and signing up for discounts, to receiving secure OTPs.
• Disappearing Call Logs: Call and text records reveal a lot about you, from who your closest relationships are to when and where communication took place. With traditional carriers, your call and text metadata doesn’t just disappear; it’s retained, analyzed, and folded into a lasting customer profile. At Cape, we’re built to forget and delete these records after just one day.
• SIM Swap Protection: A SIM swap happens when an attacker convinces your carrier to transfer your number to their device, allowing them to receive your calls and texts, trigger password resets, and gain access to your accounts. Cape protects against SIM swaps by removing humans entirely from the loop. During sign-up, you receive a 24-word phrase that generates a private key tied to your number. This phrase is the only way to move your number to a new device or carrier. No one, not even Cape, can transfer your number without your phrase, giving you full control over your number.
• Network Lock: Traditional cellular networks were designed for interoperability, not security. Outdated and legacy network protocols like SS7 have vulnerabilities that allow attackers to hack in and track your location, intercept your calls and texts, and steal sensitive information. Cape’s Network Lock uses a proprietary signaling proxy to verify that your device’s physical location matches the network it’s trying to attach to. If anything looks suspicious, like a mismatched location, we block the connection.
• Encrypted Voicemail: Voicemails can reveal more than you think, from personal messages to authentication codes, yet most voicemail systems are outdated and unencrypted. Cape encrypts your voicemails so that only you can access them.
• Secure Global Roaming: While you’re traveling abroad, your phone connects to local telecom providers to provide you with connectivity. But not all networks are secure, and not all governments treat privacy the same. Cape routes your traffic through our U.S.-based mobile core. Our Secure Global Roaming gives you the convenience of international data roaming without exposing your identity or communications. You get up to 15GB per month of international roaming included in your plan.

These features are made possible because we’re a “Heavy” Mobile Virtual Network Operator (MVNO).

Other MVNOs (such as Mint Mobile, Cricket, etc.) simply ride on top of the mobile core, SIMs, and physical infrastructure of their underlying MNO partner. At Cape, we actually own our own mobile core and provision our own SIMs.

This gives us control over how accounts are authenticated, what data we do and don’t collect, how long we retain it for, as well as the ability to build proprietary features like Identifier Rotation. No other carrier on the market has this capability.

Reclaim Your Privacy: Switch to Cape Today

Ready to ditch traditional telcos and switch to a privacy-first mobile carrier? Visit cape.co/get-cape to sign up.

Thanks to our partnership with Proton, you can also take your privacy a step further and get Proton Unlimited or Proton VPN Plus for only $1 for the first six months.

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