FAQs
What is Cape?
We’re a privacy-first mobile carrier. Think Verizon, AT&T, and T-Mobile, but with privacy and security built in by design. You get unlimited talk, text, and data with the confidence that you’re protected.
Hear more from the people who built Cape here.
We’re a privacy-first mobile carrier. Think Verizon, AT&T, and T-Mobile, but with privacy and security built in by design. You get unlimited talk, text, and data with the confidence that you’re protected.
Hear more from the people who built Cape here.
Does ID Rotation work on all devices?
ID Rotation is available on iPhones 11 and later and Google Pixel devices, including GrapheneOS. Cape is actively working on supporting ID Rotation on more devices soon.
ID Rotation is available on iPhones 11 and later and Google Pixel devices, including GrapheneOS. Cape is actively working on supporting ID Rotation on more devices soon.
How do I access Cape's new features?
On January 27th, 2026, Cape exited our beta and launched several new features (depending on your device.)
On January 27th, 2026, Cape exited our beta and launched several new features (depending on your device.)
Do I have to turn on Last-Mile Encrypted Texting? (iPhone users only)
No, it's completely optional. However, we highly recommend turning it on. Without Last-Mile Encryption, group chats in your iPhone's Messages app that include Android members may become de-threaded, meaning messages are sent or received individually instead of as part of the group thread.
We are working towards a long-term solution, but for now we recommend enabling Last-Mile Encryption to ensure your group chats work as expected. Last-Mile Encryption also keeps your SMS and MMS messages more secure. iMessages are not impacted as those are already end-to-end encrypted.
No, it's completely optional. However, we highly recommend turning it on. Without Last-Mile Encryption, group chats in your iPhone's Messages app that include Android members may become de-threaded, meaning messages are sent or received individually instead of as part of the group thread.
We are working towards a long-term solution, but for now we recommend enabling Last-Mile Encryption to ensure your group chats work as expected. Last-Mile Encryption also keeps your SMS and MMS messages more secure. iMessages are not impacted as those are already end-to-end encrypted.
How does the $30 trial work?
We want you to try Cape risk-free. No number porting, no commitment upfront. Keep your current number and add Cape as a secondary line on the same device. Here’s how it works:
- Download the Cape app
- Choose a new number
- Enter the promo code TRYCAPE30 at checkout to get $30 off your first month
At the end of your 1-month trial, your Cape plan will auto-renew at $99/month. If you want to transfer your current number to Cape instead, see here.
We want you to try Cape risk-free. No number porting, no commitment upfront. Keep your current number and add Cape as a secondary line on the same device. Here’s how it works:
- Download the Cape app
- Choose a new number
- Enter the promo code TRYCAPE30 at checkout to get $30 off your first month
At the end of your 1-month trial, your Cape plan will auto-renew at $99/month. If you want to transfer your current number to Cape instead, see here.
Can I use Cape as a second line?
Yes! Most recent phone models allow multiple eSIMs, so you can keep your current number and get a Cape line as well, all on the same phone.
Cape also includes 2 free Secondary Numbers (currently for texting only, voice coming soon) in your plan, so you can consolidate all of your phone numbers with Cape. Cape numbers are Last-Mile Encrypted and more secure.
Yes! Most recent phone models allow multiple eSIMs, so you can keep your current number and get a Cape line as well, all on the same phone.
Cape also includes 2 free Secondary Numbers (currently for texting only, voice coming soon) in your plan, so you can consolidate all of your phone numbers with Cape. Cape numbers are Last-Mile Encrypted and more secure.
Can I get the $30 trial and still use another promo code?
Not if you want to keep the same number. You can only use one promotion per new account.
Not if you want to keep the same number. You can only use one promotion per new account.
Does Cape offer family plans?
Cape’s family plan comes in the form of a referral program. Rather than linking you and your family’s account to one another, instead, every Cape subscriber has a unique referral code that they can share with their family, friends, or even strangers, to give you and your referral $10 off your monthly bill.
Learn more here.
Cape’s family plan comes in the form of a referral program. Rather than linking you and your family’s account to one another, instead, every Cape subscriber has a unique referral code that they can share with their family, friends, or even strangers, to give you and your referral $10 off your monthly bill.
Learn more here.
Do you support international roaming?
Yes. Cape’s Secure Global Roaming is available in over 50 countries. Cape subscribers get 5GB per month of secure home-routed data, meaning all your mobile traffic while you’re traveling abroad is routed back to Cape’s core, rather than a foreign telco. For device-specific country availability, see our support article here.
Yes. Cape’s Secure Global Roaming is available in over 50 countries. Cape subscribers get 5GB per month of secure home-routed data, meaning all your mobile traffic while you’re traveling abroad is routed back to Cape’s core, rather than a foreign telco. For device-specific country availability, see our support article here.
Does a Cape phone plan come with a phone?
You can bring your own device! Cape works with most recent, eSIM compatible, iPhones and Androids. If your device isn’t compatible, you can buy a new Google Pixel device from our online store, and get $500 off your Cape subscription, bringing your monthly bill to just $15 for your first 6 months. Additionally, for just $50, we’ll install GrapehenOS for you so you can start with a fully configured, secure device right out of the box
For individuals with elevated threat profiles, Cape Obscura comes with a pre-configured Android phone.
You can bring your own device! Cape works with most recent, eSIM compatible, iPhones and Androids. If your device isn’t compatible, you can buy a new Google Pixel device from our online store, and get $500 off your Cape subscription, bringing your monthly bill to just $15 for your first 6 months. Additionally, for just $50, we’ll install GrapehenOS for you so you can start with a fully configured, secure device right out of the box
For individuals with elevated threat profiles, Cape Obscura comes with a pre-configured Android phone.
Is my device compatible?
We support the vast majority of recent phone models such as Google Pixel (including GrapheneOS), Samsung, Motorola, OnePlus, and iPhone XR or 11 and higher. For Android devices, your OS must be Android 13 or higher.
See our full list of compatible devices here.
We support the vast majority of recent phone models such as Google Pixel (including GrapheneOS), Samsung, Motorola, OnePlus, and iPhone XR or 11 and higher. For Android devices, your OS must be Android 13 or higher.
See our full list of compatible devices here.
Can I transfer my existing phone number to Cape?
Yes! You can port over your number from your current carrier to Cape, or get a new number with us.
Yes! You can port over your number from your current carrier to Cape, or get a new number with us.
How is your network coverage?
We have nationwide coverage and fast 5G and 4G speeds. It’s everything you expect from a premium carrier, but with more privacy and security. Check your coverage here.
We have nationwide coverage and fast 5G and 4G speeds. It’s everything you expect from a premium carrier, but with more privacy and security. Check your coverage here.
What’s included in my plan?
- Unlimited Talk and Text
- Unlimited 5G and 4G Data
- Minimal Data Collection →
- Identifier Rotation →
- Secondary Numbers →
- SIM Swap Protection →
- Network Lock →
- Last-Mile Encryption →
- Private Payment →
- Encrypted Voicemail →
- Secure Global Roaming →
- Mobile Hotspot
- No contract - cancel any time
- Unlimited Talk and Text
- Unlimited 5G and 4G Data
- Minimal Data Collection →
- Identifier Rotation →
- Secondary Numbers →
- SIM Swap Protection →
- Network Lock →
- Last-Mile Encryption →
- Private Payment →
- Encrypted Voicemail →
- Secure Global Roaming →
- Mobile Hotspot
- No contract - cancel any time
How do private payments work?
When you pay for your Cape plan, we don't ask for your name or address (because we're committed to data minimization), and we don't store your full credit card number (or other payment method) or expiry in our system. Instead, we intentionally segregate customer data between our payment gateway, Stripe, and Cape’s internal business systems. Learn more.
When you pay for your Cape plan, we don't ask for your name or address (because we're committed to data minimization), and we don't store your full credit card number (or other payment method) or expiry in our system. Instead, we intentionally segregate customer data between our payment gateway, Stripe, and Cape’s internal business systems. Learn more.
Do you throttle or cap usage?
Cape offers subscribers unlimited 5G and 4G data. After 50GB of data usage, we may temporarily slow data speeds to 256 kbps.
Cape offers subscribers unlimited 5G and 4G data. After 50GB of data usage, we may temporarily slow data speeds to 256 kbps.
Does Cape provide real phone numbers?
Cape phone numbers, including our Secondary Numbers, are real mobile phone numbers—not VoIP numbers—so they work just like you're used to (though note that for now, Cape Secondary Numbers are an experimental feature and are SMS/MMS only). You can also bring your existing number with you by porting it in. Most users experience a smooth, hassle-free transition, and our team is here to help if anything comes up.
Cape phone numbers, including our Secondary Numbers, are real mobile phone numbers—not VoIP numbers—so they work just like you're used to (though note that for now, Cape Secondary Numbers are an experimental feature and are SMS/MMS only). You can also bring your existing number with you by porting it in. Most users experience a smooth, hassle-free transition, and our team is here to help if anything comes up.
I’m in a contract with my current carrier. Does Cape do contract buy outs?
What’s the full price, with taxes and fees included?
Your monthly bill is $99 flat—that’s it. Taxes and fees are already included in that price. Unlike other carriers, we promise no surprises, no hidden costs, and no bill shock. Read more.
Your monthly bill is $99 flat—that’s it. Taxes and fees are already included in that price. Unlike other carriers, we promise no surprises, no hidden costs, and no bill shock. Read more.
Why does Cape require me to download an app?
Cape uses the app to generate a cryptographic public-private key pair for secure authentication. The private key is stored locally on your device and is never known by Cape. This protects you against SIM swaps, and avoids using notoriously insecure usernames, passwords, and PIN codes.
The app also allows us to provide you with enhanced signaling protection, and a better and faster onboarding experience.
Cape uses the app to generate a cryptographic public-private key pair for secure authentication. The private key is stored locally on your device and is never known by Cape. This protects you against SIM swaps, and avoids using notoriously insecure usernames, passwords, and PIN codes.
The app also allows us to provide you with enhanced signaling protection, and a better and faster onboarding experience.
What is your refund/cancellation policy?
Try Cape risk free. If you cancel your Cape plan within the first 3 days of your first purchase, we’ll give you a full refund (but you will no longer be eligible for the Proton promotion).
Try Cape risk free. If you cancel your Cape plan within the first 3 days of your first purchase, we’ll give you a full refund (but you will no longer be eligible for the Proton promotion).
How do you handle law enforcement requests?
As a mobile carrier, we’re required to be responsive to requests from law enforcement, and are fully compliant with CALEA, the federal wiretap law. However, we seek to minimize the amount of data we collect and retain so that we can only turn over what (little data) we have.
That said, we push back on any law enforcement requests that are not backed by legal process, and we do challenge requests that are not narrowly tailored.
In addition, before making any disclosure, Cape will notify its subscribers of receipt of any legal process seeking disclosure related to their accounts, thereby giving you the opportunity to challenge that request. In cases where we are explicitly prohibited by law or court order from notifying a subscriber about a government request, we will challenge any such request that is not narrowly tailored or otherwise lawful.
Read our full privacy policy here.
As a mobile carrier, we’re required to be responsive to requests from law enforcement, and are fully compliant with CALEA, the federal wiretap law. However, we seek to minimize the amount of data we collect and retain so that we can only turn over what (little data) we have.
That said, we push back on any law enforcement requests that are not backed by legal process, and we do challenge requests that are not narrowly tailored.
In addition, before making any disclosure, Cape will notify its subscribers of receipt of any legal process seeking disclosure related to their accounts, thereby giving you the opportunity to challenge that request. In cases where we are explicitly prohibited by law or court order from notifying a subscriber about a government request, we will challenge any such request that is not narrowly tailored or otherwise lawful.
Read our full privacy policy here.
Will 911 and other emergency services work?
Yes. Your location will automatically be shared when dialing 911.
Yes. Your location will automatically be shared when dialing 911.
Who does Cape compete with?
Your existing mobile carrier. Your mobile carrier collects more data about you and keeps it longer than is necessary to provide good service. We believe we can offer premium cellular service—you get the same coverage and speeds, but more privacy, more security.
Your existing mobile carrier. Your mobile carrier collects more data about you and keeps it longer than is necessary to provide good service. We believe we can offer premium cellular service—you get the same coverage and speeds, but more privacy, more security.
Who do you partner with for physical infrastructure?
To provide you with the most comprehensive coverage, we have multiple domestic nationwide and international roaming partners, including AT&T. Please check our coverage map for service in your area.
To provide you with the most comprehensive coverage, we have multiple domestic nationwide and international roaming partners, including AT&T. Please check our coverage map for service in your area.
What privacy and security benefits does Cape provide if you rely on the physical infrastructure of traditional carriers?
We use the physical infrastructure (i.e. cell phone towers) of other carriers, but route everything through our own mobile core—the “central nervous system” of a network that controls policy, logic, and what data enters and leaves your phone.
We rotate the identifiers that are shared by your phone to the cell phone tower, so that you appear like a different subscriber every day.
Furthermore, if you enable Last-Mile Encrypted Texting, we encrypt your text messages so that the tower operator would not be able to read or log them. On Android devices, we also hide key metadata via SIP encryption, which obscures the information shared to set up the delivery of your SMS or MMS, so that the tower operator cannot scan SIP traffic to obtain your device ID (known as the “IMEI”) or to see the phone number to or from which you are sending or receiving a text.
For Secondary Numbers, by default the tower operator would not be able to see who you are communicating with or your IMEI.
We use the physical infrastructure (i.e. cell phone towers) of other carriers, but route everything through our own mobile core—the “central nervous system” of a network that controls policy, logic, and what data enters and leaves your phone.
We rotate the identifiers that are shared by your phone to the cell phone tower, so that you appear like a different subscriber every day.
Furthermore, if you enable Last-Mile Encrypted Texting, we encrypt your text messages so that the tower operator would not be able to read or log them. On Android devices, we also hide key metadata via SIP encryption, which obscures the information shared to set up the delivery of your SMS or MMS, so that the tower operator cannot scan SIP traffic to obtain your device ID (known as the “IMEI”) or to see the phone number to or from which you are sending or receiving a text.
For Secondary Numbers, by default the tower operator would not be able to see who you are communicating with or your IMEI.
I use VPNs and secure messaging apps. Doesn’t that protect me?
VPNs and secure messaging apps encrypt your data usage, but the metadata associated with your calls and texts are still logged by your mobile carrier. Most mobile carriers collect a lot of personal information when you sign up and link it together with all your activity to build behavioral profiles of their customers. They share or sell these profiles to third-parties who may use it for anything from ad retargeting to hiking your insurance premiums or denying your mortgage loan.
Additionally, all major US mobile carriers have had major data breaches, allowing this information to fall into the hands of bad actors who may use it to attack you individually. Cape is the only privacy-focused MVNO with its own mobile core, enabling us to solve these problems at the network layer by collecting less information and ensuring what we do collect is stored as securely as possible.
VPNs and secure messaging apps encrypt your data usage, but the metadata associated with your calls and texts are still logged by your mobile carrier. Most mobile carriers collect a lot of personal information when you sign up and link it together with all your activity to build behavioral profiles of their customers. They share or sell these profiles to third-parties who may use it for anything from ad retargeting to hiking your insurance premiums or denying your mortgage loan.
Additionally, all major US mobile carriers have had major data breaches, allowing this information to fall into the hands of bad actors who may use it to attack you individually. Cape is the only privacy-focused MVNO with its own mobile core, enabling us to solve these problems at the network layer by collecting less information and ensuring what we do collect is stored as securely as possible.
What does it mean for Cape to run its own mobile core?
A mobile core is the “central nervous system” of a network. It controls policy, logic, and major systems that have evolved over decades to manage the complexity of connecting people moving (often at speed) across network nodes, operators, and countries. Running our own core allows us to control and implement protections over what data enters and leaves your phone. It also allows us to implement modern, expert-vetted cryptography and security protocols to secure your account.
Read more here.
A mobile core is the “central nervous system” of a network. It controls policy, logic, and major systems that have evolved over decades to manage the complexity of connecting people moving (often at speed) across network nodes, operators, and countries. Running our own core allows us to control and implement protections over what data enters and leaves your phone. It also allows us to implement modern, expert-vetted cryptography and security protocols to secure your account.
Read more here.
Why is Cape $99/month?
We believe in transparent pricing and no bill shock. Regardless of how much data you use, and even if you roam internationally, you still pay $99/month.
There are no additional taxes, fees, or surcharges, and no mandatory insurance or other add-ons that you’d see from other carriers. Most importantly, we don’t sell your data in order to subsidize the cost of providing you cell phone service. When we say no hidden costs, we mean it.
Our partnership with Proton also gives you a VPN, encrypted email, and much more for just $1 over the first 6 months.
And don’t forget to check out our referral plan, which can bring your bill down to $0.
We believe in transparent pricing and no bill shock. Regardless of how much data you use, and even if you roam internationally, you still pay $99/month.
There are no additional taxes, fees, or surcharges, and no mandatory insurance or other add-ons that you’d see from other carriers. Most importantly, we don’t sell your data in order to subsidize the cost of providing you cell phone service. When we say no hidden costs, we mean it.
Our partnership with Proton also gives you a VPN, encrypted email, and much more for just $1 over the first 6 months.
And don’t forget to check out our referral plan, which can bring your bill down to $0.
Can I join the team?
View Open RolesView Open RolesWe’d love to talk to you about that!
We’d love to talk to you about that!
Still have questions?
We’d love to answer them for you.
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Still have questions?
We’d love to answer them for you.
Chat with SupportChat with Support Request a CallRequest a Call

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America's privacy-first mobile carrier.
Premium, nationwide cell service for $99/month with no hidden costs.