FAQs

• Does ID Rotation work on all devices?

  Does ID Rotation work on all devices?

  ID Rotation is currently an experimental feature available on iPhones 11 - 15 and Google Pixel devices including GrapheneOS. Cape is actively working on supporting ID Rotation on more devices soon.

  ID Rotation is currently an experimental feature available on iPhones 11 - 15 and Google Pixel devices including GrapheneOS. Cape is actively working on supporting ID Rotation on more devices soon.

• How does the $30 trial work?

  How does the $30 trial work?

  We want you to try Cape risk-free, no commitment up front. You can keep your current number and add Cape as a secondary number on the same device. Most recent phone models allow you to have multiple eSIMs. Here’s how it works:

  1. Download the Cape app
  2. Choose a new number
  3. Enter the promo code TRYCAPE30 at checkout to get $30 off your first month.

  At the end of your 1-month trial, your Cape plan will auto-renew at $99/month. If you want to transfer your current number to Cape instead, see here.

  We want you to try Cape risk-free, no commitment up front. You can keep your current number and add Cape as a secondary number on the same device. Most recent phone models allow you to have multiple eSIMs. Here’s how it works:

  1. Download the Cape app
  2. Choose a new number
  3. Enter the promo code TRYCAPE30 at checkout to get $30 off your first month.

  At the end of your 1-month trial, your Cape plan will auto-renew at $99/month. If you want to transfer your current number to Cape instead, see here.

• Can I use Cape as a second line?

  Can I use Cape as a second line?

  Yes! Most recent phone models allow multiple eSIMs, so you can keep your current number and get a Cape line as well, all on the same phone.

  Yes! Most recent phone models allow multiple eSIMs, so you can keep your current number and get a Cape line as well, all on the same phone.

• Can I get the $30 trial and still use another promo code?

  Can I get the $30 trial and still use another promo code?

  Not if you want to keep the same number. You can only use one promotion per new account.

  Not if you want to keep the same number. You can only use one promotion per new account.

• Does Cape offer family plans?

  Does Cape offer family plans?

  Cape’s family plan comes in the form of a referral program. Rather than linking you and your family’s account to one another, instead, every Cape subscriber has a unique referral code that they can share with their family, friends, or even strangers, to give you and your referral $10 off your monthly bill.

  Cape’s family plan comes in the form of a referral program. Rather than linking you and your family’s account to one another, instead, every Cape subscriber has a unique referral code that they can share with their family, friends, or even strangers, to give you and your referral $10 off your monthly bill.

  Learn more hereLearn more here
• Do you support international roaming?

  Do you support international roaming?

  We currently offer international roaming on select devices and international destinations. Cape's international roaming is "home-routed," which means that sensitive information like SMS and calls are routed back to Cape's core network, protecting it from potential compromise via the foreign network that's being visited.

  As we progress through our open beta, more device types and roaming partners will be added, which you can see here.

  We currently offer international roaming on select devices and international destinations. Cape's international roaming is "home-routed," which means that sensitive information like SMS and calls are routed back to Cape's core network, protecting it from potential compromise via the foreign network that's being visited.

  As we progress through our open beta, more device types and roaming partners will be added, which you can see here.

• Is my device compatible?

  Is my device compatible?

  We support the vast majority of recent phone models such as Google Pixel (including GrapheneOS), Samsung, Motorola, OnePlus, and iPhone XR or 11 and higher. For Android devices, your OS must be Android 13 or higher.

  We support the vast majority of recent phone models such as Google Pixel (including GrapheneOS), Samsung, Motorola, OnePlus, and iPhone XR or 11 and higher. For Android devices, your OS must be Android 13 or higher.

• Does a Cape phone plan come with a phone?

  Does a Cape phone plan come with a phone?

  You can bring your own device! Cape works with most recent, eSIM compatible, iPhones and Androids.

  For individuals with elevated threat profiles, Cape Obscura comes with a pre-configured Android phone.

  You can bring your own device! Cape works with most recent, eSIM compatible, iPhones and Androids.

  For individuals with elevated threat profiles, Cape Obscura comes with a pre-configured Android phone.

• Can I transfer my existing phone number to Cape?

  Can I transfer my existing phone number to Cape?

  Yes! You can port over your number from your current carrier to Cape, or get a new number with us.

  Yes! You can port over your number from your current carrier to Cape, or get a new number with us.

• Why are you still in beta?

  Why are you still in beta?

  Our service is fully operational, but we’re still working on some key functionality to enhance the Cape experience.

  Read Beta Notes.

  Our service is fully operational, but we’re still working on some key functionality to enhance the Cape experience.

  Read Beta Notes.

• How do your network speeds compare?

  How do your network speeds compare?

  We have nationwide coverage and fast 5G and 4G speeds. We also have the highest network density in America, which means more reliable coverage for you.

  It’s everything you expect from a premium carrier, but with more privacy and security. Check your coverage here.

  We have nationwide coverage and fast 5G and 4G speeds. We also have the highest network density in America, which means more reliable coverage for you.

  It’s everything you expect from a premium carrier, but with more privacy and security. Check your coverage here.

• What’s included in my plan?

  What’s included in my plan?

  • Unlimited Talk and Text
  • Unlimited 5G and 4G Data
  • Minimal Data Collection →
  • SIM Swap Protection →
  • Enhanced Signaling Protection →
  • Encrypted Voicemail →
  • Private Payment →
  • No contract - cancel any time
  • No strings attached—pause or cancel whenever you want, on your terms.

  • Unlimited Talk and Text
  • Unlimited 5G and 4G Data
  • Minimal Data Collection →
  • SIM Swap Protection →
  • Enhanced Signaling Protection →
  • Encrypted Voicemail →
  • Private Payment →
  • No contract - cancel any time
  • No strings attached—pause or cancel whenever you want, on your terms.
• How do private payments work?

  How do private payments work?

  When you pay for your Cape plan, we don't ask for your name or address (because we're committed to data minimization), and we don't store your full credit card number (or other payment method) or expiry in our system. Instead, we intentionally segregate customer data between our payment gateway, Stripe, and Cape’s internal business systems. Learn more.

  When you pay for your Cape plan, we don't ask for your name or address (because we're committed to data minimization), and we don't store your full credit card number (or other payment method) or expiry in our system. Instead, we intentionally segregate customer data between our payment gateway, Stripe, and Cape’s internal business systems. Learn more.

• Do you throttle or cap usage?

  Do you throttle or cap usage?

  Cape offers subscribers unlimited 5G and 4G data. After 50GB of data usage, we may temporarily slow data speeds to 256 kbps.

  Cape offers subscribers unlimited 5G and 4G data. After 50GB of data usage, we may temporarily slow data speeds to 256 kbps.

• Does Cape provide real phone numbers?

  Does Cape provide real phone numbers?

  Cape phone numbers are real mobile phone numbers—not VoIP numbers—so they work just like you're used to. You can also bring your existing number with you by porting it in. Most users experience a smooth, hassle-free transition, and our team is here to help if anything comes up.

  Cape phone numbers are real mobile phone numbers—not VoIP numbers—so they work just like you're used to. You can also bring your existing number with you by porting it in. Most users experience a smooth, hassle-free transition, and our team is here to help if anything comes up.