A Comprehensive Efani Review (+ Customer Thoughts)

06.12.25 - 10 min read

As major telcos continue mishandling sensitive customer data, consumers are increasingly turning to secure mobile carriers. Efani has established itself as a popular choice, promising to prevent common attacks and bring peace of mind.

This Efani review will show you if the service delivers on its promise. You’ll learn:

    • How Efani works and which security layers it offers
    • What kind of coverage you get
    • What users say about Efani

Efani at a Glance

Efani is a security-focused cell phone carrier that caters to high-risk individuals, such as:

    • Executives
    • Cryptocurrency investors
    • Public figures

As such, it’s a high-end service that aims to protect consumers from network-level attacks, most notably .

Having fallen victim to mobile attacks themselves, Efani’s founders decided to build a service that either prevents security threats or mitigates their consequences. At the same time, the carrier promises to deliver broad network coverage and useful add-ons (more on that later).

While Efani mainly focuses on individuals, it also accommodates the security needs of businesses and government agencies. It pays special attention to companies subject to stringent SEC regulations, offering a fully compliant service with robust security measures.

How Efani Works

Efani doesn’t own cellular towers, and instead partners with major U.S. carriers for coverage. It leverages AT&T and Verizon’s infrastructure while adding its own security oversight. When you sign up, you can choose between these two networks and get nationwide 4G/LTE and 5G coverage.

This setup makes Efani a Mobile Virtual Network Operator (MVNO) that offers service through major carriers while managing your account separately. In other words, your personal data isn’t shared with , which shields it from the many types of attacks these carriers have encountered over time.

To get started with Efani, consumers go through four steps:

    1. Signing up: Besides phone number and billing information, Efani requires the user’s name and address for signup (which isn’t ideal if you prefer anonymity).
    1. Choosing or porting a number: Efani recommends port in, and handles the process on the user’s behalf (which typically lasts around 10 minutes).
    1. Choosing a SIM: Efani lets users choose between a physical SIM and eSIM, though the latter is recommended to eliminate the risk of someone stealing or swapping a physical SIM.
    1. Going through identity verification: After a user signs up, Efani requires a verification call, during which the team checks their ID and relevant details. After verification, the line is activated within a few minutes.

Efani Secure Mobile Review

To give you a full picture of Efani’s functionalities, we’ll cover the following aspects separately:

    1. Security
    1. Plans and add-ons
    1. Pricing
    1. Customer support

Security

Among the several types of mobile attacks consumers might fall victim to, Efani focuses particularly on SIM swapping as the most common one. It offers the so-called “11-layer security protocol,” which is a series of automated and manual checks conducted when the user wants to make notable changes to their account (e.g., porting a number).

Some of the key security measures are outlined in the following table:

Security Measure

How It Works

Identity verification

Efani requires users to verify their identity through the service’s secure channels, which might involve providing notarized documents or other hard-to-fake proofs.

Manual reviews

Account change requests are reviewed and verified by several Efani team members, who must sign off on them before the change takes effect.

14-day cool-off period

Even after the request is approved, Efani will put it on hold for 14 days to leave customers enough time to spot and report suspicious activity.

Efani states these measures are so effective that no malicious party has even gotten through them. The service prides itself on a 100% success rate and zero breaches (including internal and carrier-side ones).

For select organizations with particularly high risks, Efani offers Black Seal Protection—a solution that protects from attacks like:

    • DDoS attacks
    • SS7/Location Tracking Attack
    • Fake tower attacks

Unfortunately, Black Seal Protection is invite-based and isn’t available to the general public.

To further increase customer confidence, Efani offers $5 million cyber insurance. If a user suffers any form of financial loss stemming from a successful attack, the company will cover up to $5 million of the damages.

Plans and Add-Ons

Efani offers one plan that includes:

    • Unlimited calling and texting: Efani’s unlimited plan extends to all domestic numbers within North America (so Canada and Mexico are included as well).
    • Unlimited data: Users get unlimited 4G/5G data (though after 40 GB of usage within a month, data speed will slow down to lower priority levels).
    • International roaming: Efani offers free international data roaming covering various countries for consumers who opt for an eSIM.

The service’s broad offering accommodates the target audience’s needs, seeing as high-risk individuals often need a secure domestic and international connection.

Besides the standard plan, Efani lets consumers choose three add-ons outlined in the following table:

Add-On

Overview

Apple Watch and iPad add-on

Lets users connect an Apple Watch or cellular iPad to your Efani service

Unlimited Global Calling add-on

Enables unlimited calls to international phone numbers in over 200 countries

Hotspot Dongle add-on

Provides a dedicated hotspot device protected by Efani’s security layers

Efani offers custom solutions for businesses and government agencies, the details of which are available upon request. For organizations in highly regulated industries, the service includes SEC-compliant solutions with features like:

    • Secure communication archiving
    • AI-assisted compliance management
    • Employee training and education

Pricing

Efani’s pricing model is straightforward—consumers can choose between two payment options:

    1. Monthly: $99
    1. Annually: $999

There are no carrier fees or hidden charges, so you’ll only pay extra if you choose one of the available add-ons (the pricing of which isn’t readily available as of this writing).

Efani doesn’t require contracts, which might be particularly beneficial for business users who wish to avoid vendor lock-in. There’s also a 60-day money-back guarantee, so you can get a full refund if you’re unhappy with the service.

All things considered, Efani offers decent value for money, especially if you’re a high-risk individual requiring multiple protection layers.

Customer Support

Efani offers 24/7 white-glove support through three channels:

    1. Email
    1. Phone
    1. Chat

The around-the-clock assistance from a dedicated team feeds into Efani’s premium-level offering. Instead of typical carriers that might leave you on hold for quite a while, you can get personalized and immediate assistance if you encounter any issues.

Efani also assigns consumers to a specific security team responsible for monitoring their account charges. This increases the overall security level and creates a closer relationship with the provider’s team.

Efani Reviews: What Customers Say

Efani has various high-profile consumers who are happy with the service. The service is particularly popular among crypto investors, many of whom .

One user as a main benefit besides Efani’s security measures. They said that the more intimate relationship with the customer support team further decreases the risk of SIM swaps and provides a more pleasant experience overall.

Still, not everyone shares this opinion. One customer , claiming the team disregarded their warning about . The team told the user to schedule an appointment, which goes against the advertised immediate support.

Another user shared this sentiment, assuming that due to lackluster customer service.

Given that Efani seems to have a small team (fewer than 20 employees are listed on LinkedIn at the time of writing), this might be a valid concern. While Efani’s boutique service setup enables a closer relationship with consumers, it also raises questions about whether the team can maintain that relationship as the user base grows—a conflict well-reflected in the mixed customer reviews.

The Verdict: Is Efani Worth It?

Efani is undoubtedly more secure than traditional carriers, so it might make sense to switch if you fit the profile of its target audience. The extensive checks following the account change request are effective enough to lower the risk of SIM swapping, and you can enjoy the peace of mind knowing that your data isn’t shared with carriers Efani partners with.

The service might also be a solid choice for organizations that want to streamline SEC compliance through strong network security and efficient archiving workflows.

Still, you should be aware of some pitfalls if you decide to look into Efani more closely.

The first and potentially most concerning one is privacy. While Efani closes many security gaps of commercial telcos, it somewhat retains their trust-based approach. You need to entrust Efani with personal information provided at signup, which isn’t a gold-standard practice among privacy-first mobile services.

There’s also a matter of transparency, which could be improved. Efani’s is quite slim and doesn’t provide details on how personal data is safeguarded. The company only states it will protect the data “within commercially acceptable means,” without any specifics.

If you want the highest level of data protection, it’s best not to hand out your personal information in the first place. To enjoy such security, you should choose a mobile service that asks for minimal personal data—such as .

Cape: Uncompromised Security, Complete Anonymity

Cape is a privacy-first mobile service that lets each user retain full control and ownership of their data. Built around minimal-trust principles, it allows you to join a secure network while leaving little to no personal data, ensuring privacy and anonymity.

While Cape leases physical radio access from MNOs similarly to Efani, it’s fully in charge of the mobile network, thanks to the .

The lets Cape disable legacy architecture vulnerable to network attacks and replace it with advanced cryptography and security protocols. This translates to security-focused features like:

    • : Cape protects from SIM swaps by replacing passwords with 24-word digital signatures. Your signature is created when you sign up and encrypted with a private key that stays on your device, so nobody but you can initiate a port-out. Not even Cape employees can transfer your number to a new device, providing extra security, as many SIM swaps are initiated by .
    • : Cape’s proprietary signaling proxy eliminates network vulnerabilities and protects from location tracking, call/SMS interceptions, and extraction of unique identifiers.
    • : Cape uses Stripe’s tokenization process to avoid storing your payment information and let you sign up without any personal details.
    • : The contents and metadata of your voicemails are encrypted on Cape’s servers and then re-encrypted using your private key, so nobody but you can access the decrypted version.

Superb Network Performance Paired With Security

Cape’s security features are combined with strong connectivity to ensure solid domestic and international traffic. You get unlimited calls, texts, and 4G/5G across the U.S., as well as free international roaming for .

International traffic is routed to Cape’s mobile network, which safeguards your data from a potential breach of the foreign network you’re using.

Cape has the highest network density in America, which means coverage is as reliable as possible. You can enjoy a stable, safe connection within and outside of the U.S.

Our cellular networks are full of threats that are notoriously hard to detect and defend against. Cape changes the equation for defenders by giving them the technology and tools necessary to thwart sophisticated attacks across the cellular, mobile, and adtech domains.
Dane Stuckey
CISO at OpenAI

Safeguard Your Data With Cape

Thanks to Cape’s “” philosophy, mobile vulnerabilities are cut at their roots—hackers can’t breach data that was never given up in the first place. To sign up for Cape, you can take these steps:

    1. Download the Cape mobile app from the Play Store/App Store
    1. Choose a new number or port in your existing number
    1. Save your unique 24-word passphrase
    1. Download and activate your eSIM

Cape offers one all-inclusive plan at $99/per month without additional fees or . All federal, state, and municipal taxes and fees are included, so you’ll incur no other expenses. While in beta, Cape is committed to developing and releasing new features.

As network protection is only one aspect of secure communication, Cape has partnered with Proton to help you safeguard data across services. Cape subscribers can for only $1 for six months.

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