FAQs

• What is Cape?

  What is Cape?

  We’re a privacy-first mobile carrier. Think Verizon, AT&T, and T-Mobile, but with privacy and security built in by design. You get unlimited talk, text, and data with the confidence that you’re protected.

  Hear more from the people who built Cape here.

  We’re a privacy-first mobile carrier. Think Verizon, AT&T, and T-Mobile, but with privacy and security built in by design. You get unlimited talk, text, and data with the confidence that you’re protected.

  Hear more from the people who built Cape here.

• Does ID Rotation work on all devices?

  Does ID Rotation work on all devices?

  ID Rotation is available on iPhones 11 and later and Google Pixel devices, including GrapheneOS. Cape is actively working on supporting ID Rotation on more devices soon.

  ID Rotation is available on iPhones 11 and later and Google Pixel devices, including GrapheneOS. Cape is actively working on supporting ID Rotation on more devices soon.

• How do I access Cape's new features?

  How do I access Cape's new features?

  On January 27th, 2026, Cape exited our beta and launched several new features (depending on your device.)

  • Access Instructions for New Features on iPhone
  • Access Instructions for New Feature on Android

  On January 27th, 2026, Cape exited our beta and launched several new features (depending on your device.)

  • Access Instructions for New Features on iPhone
  • Access Instructions for New Feature on Android
• Do I have to turn on Last-Mile Encrypted Texting? (iPhone users only)

  Do I have to turn on Last-Mile Encrypted Texting? (iPhone users only)

  No, it's completely optional. However, we highly recommend turning it on. Without Last-Mile Encryption, group chats in your iPhone's Messages app that include Android members may become de-threaded, meaning messages are sent or received individually instead of as part of the group thread.

  We are working towards a long-term solution, but for now we recommend enabling Last-Mile Encryption to ensure your group chats work as expected. Last-Mile Encryption also keeps your SMS and MMS messages more secure. iMessages are not impacted as those are already end-to-end encrypted.

  No, it's completely optional. However, we highly recommend turning it on. Without Last-Mile Encryption, group chats in your iPhone's Messages app that include Android members may become de-threaded, meaning messages are sent or received individually instead of as part of the group thread.

  We are working towards a long-term solution, but for now we recommend enabling Last-Mile Encryption to ensure your group chats work as expected. Last-Mile Encryption also keeps your SMS and MMS messages more secure. iMessages are not impacted as those are already end-to-end encrypted.

• How does the $30 trial work?

  How does the $30 trial work?

  We want you to try Cape risk-free. No number porting, no commitment upfront. Keep your current number and add Cape as a secondary line on the same device. Here’s how it works:

  1. Download the Cape app
  2. Choose a new number
  3. Enter the promo code TRYCAPE30 at checkout to get $30 off your first month

  At the end of your 1-month trial, your Cape plan will auto-renew at $99/month. If you want to transfer your current number to Cape instead, see here.

  We want you to try Cape risk-free. No number porting, no commitment upfront. Keep your current number and add Cape as a secondary line on the same device. Here’s how it works:

  1. Download the Cape app
  2. Choose a new number
  3. Enter the promo code TRYCAPE30 at checkout to get $30 off your first month

  At the end of your 1-month trial, your Cape plan will auto-renew at $99/month. If you want to transfer your current number to Cape instead, see here.

• Can I use Cape as a second line?

  Can I use Cape as a second line?

  Yes! Most recent phone models allow multiple eSIMs, so you can keep your current number and get a Cape line as well, all on the same phone.

  Cape also includes 2 free Secondary Numbers (currently for texting only, voice coming soon) in your plan, so you can consolidate all of your phone numbers with Cape. Cape numbers are Last-Mile Encrypted and more secure.

  Yes! Most recent phone models allow multiple eSIMs, so you can keep your current number and get a Cape line as well, all on the same phone.

  Cape also includes 2 free Secondary Numbers (currently for texting only, voice coming soon) in your plan, so you can consolidate all of your phone numbers with Cape. Cape numbers are Last-Mile Encrypted and more secure.

• Can I get the $30 trial and still use another promo code?

  Can I get the $30 trial and still use another promo code?

  Not if you want to keep the same number. You can only use one promotion per new account.

  Not if you want to keep the same number. You can only use one promotion per new account.

• Does Cape offer family plans?

  Does Cape offer family plans?

  Cape’s family plan comes in the form of a referral program. Rather than linking you and your family’s account to one another, instead, every Cape subscriber has a unique referral code that they can share with their family, friends, or even strangers, to give you and your referral $10 off your monthly bill.

  Learn more here.

  Cape’s family plan comes in the form of a referral program. Rather than linking you and your family’s account to one another, instead, every Cape subscriber has a unique referral code that they can share with their family, friends, or even strangers, to give you and your referral $10 off your monthly bill.

  Learn more here.

• Do you support international roaming?

  Do you support international roaming?

  Yes. Cape’s Secure Global Roaming is available in over 50 countries. Cape subscribers get 5GB per month of secure home-routed data, meaning all your mobile traffic while you’re traveling abroad is routed back to Cape’s core, rather than a foreign telco. For device-specific country availability, see our support article here.

  Yes. Cape’s Secure Global Roaming is available in over 50 countries. Cape subscribers get 5GB per month of secure home-routed data, meaning all your mobile traffic while you’re traveling abroad is routed back to Cape’s core, rather than a foreign telco. For device-specific country availability, see our support article here.

• Does a Cape phone plan come with a phone?

  Does a Cape phone plan come with a phone?

  You can bring your own device! Cape works with most recent, eSIM compatible, iPhones and Androids. If your device isn’t compatible, you can buy a new Google Pixel device from our online store, and get $500 off your Cape subscription, bringing your monthly bill to just $15 for your first 6 months. Additionally, for just $50, we’ll install GrapehenOS for you so you can start with a fully configured, secure device right out of the box

  For individuals with elevated threat profiles, Cape Obscura comes with a pre-configured Android phone.

  You can bring your own device! Cape works with most recent, eSIM compatible, iPhones and Androids. If your device isn’t compatible, you can buy a new Google Pixel device from our online store, and get $500 off your Cape subscription, bringing your monthly bill to just $15 for your first 6 months. Additionally, for just $50, we’ll install GrapehenOS for you so you can start with a fully configured, secure device right out of the box

  For individuals with elevated threat profiles, Cape Obscura comes with a pre-configured Android phone.

• Is my device compatible?

  Is my device compatible?

  We support the vast majority of recent phone models such as Google Pixel (including GrapheneOS), Samsung, Motorola, OnePlus, and iPhone XR or 11 and higher. For Android devices, your OS must be Android 13 or higher.

  See our full list of compatible devices here.

  We support the vast majority of recent phone models such as Google Pixel (including GrapheneOS), Samsung, Motorola, OnePlus, and iPhone XR or 11 and higher. For Android devices, your OS must be Android 13 or higher.

  See our full list of compatible devices here.

• Can I transfer my existing phone number to Cape?

  Can I transfer my existing phone number to Cape?

  Yes! You can port over your number from your current carrier to Cape, or get a new number with us.

  Yes! You can port over your number from your current carrier to Cape, or get a new number with us.

• How is your network coverage?

  How is your network coverage?

  We have nationwide coverage and fast 5G and 4G speeds. It’s everything you expect from a premium carrier, but with more privacy and security. Check your coverage here.

  We have nationwide coverage and fast 5G and 4G speeds. It’s everything you expect from a premium carrier, but with more privacy and security. Check your coverage here.

• What’s included in my plan?

  What’s included in my plan?

  • Unlimited Talk and Text
  • Unlimited 5G and 4G Data
  • Minimal Data Collection →
  • Identifier Rotation →
  • Secondary Numbers →
  • SIM Swap Protection →
  • Network Lock →
  • Last-Mile Encryption →
  • Private Payment →
  • Encrypted Voicemail →
  • Secure Global Roaming →
  • Mobile Hotspot
  • No contract - cancel any time

  • Unlimited Talk and Text
  • Unlimited 5G and 4G Data
  • Minimal Data Collection →
  • Identifier Rotation →
  • Secondary Numbers →
  • SIM Swap Protection →
  • Network Lock →
  • Last-Mile Encryption →
  • Private Payment →
  • Encrypted Voicemail →
  • Secure Global Roaming →
  • Mobile Hotspot
  • No contract - cancel any time
• How do private payments work?

  How do private payments work?

  When you pay for your Cape plan, we don't ask for your name or address (because we're committed to data minimization), and we don't store your full credit card number (or other payment method) or expiry in our system. Instead, we intentionally segregate customer data between our payment gateway, Stripe, and Cape’s internal business systems. Learn more.

  When you pay for your Cape plan, we don't ask for your name or address (because we're committed to data minimization), and we don't store your full credit card number (or other payment method) or expiry in our system. Instead, we intentionally segregate customer data between our payment gateway, Stripe, and Cape’s internal business systems. Learn more.

• Do you throttle or cap usage?

  Do you throttle or cap usage?

  Cape offers subscribers unlimited 5G and 4G data. After 50GB of data usage, we may temporarily slow data speeds to 256 kbps.

  Cape offers subscribers unlimited 5G and 4G data. After 50GB of data usage, we may temporarily slow data speeds to 256 kbps.

• Does Cape provide real phone numbers?

  Does Cape provide real phone numbers?

  Cape phone numbers, including our Secondary Numbers, are real mobile phone numbers—not VoIP numbers—so they work just like you're used to (though note that for now, Cape Secondary Numbers are an experimental feature and are SMS/MMS only). You can also bring your existing number with you by porting it in. Most users experience a smooth, hassle-free transition, and our team is here to help if anything comes up.

  Cape phone numbers, including our Secondary Numbers, are real mobile phone numbers—not VoIP numbers—so they work just like you're used to (though note that for now, Cape Secondary Numbers are an experimental feature and are SMS/MMS only). You can also bring your existing number with you by porting it in. Most users experience a smooth, hassle-free transition, and our team is here to help if anything comes up.