Recent reports highlight persistent security and privacy struggles for Verizon.
A significant data breach at Russell Cellular, one of Verizon’s largest authorized retailers, exposed the sensitive information of approximately 6.3M people, including full names, phone numbers, email addresses, device identifiers, and even employee credentials like passwords and access roles. This is just one of several recent privacy incidents involving Verizon:
- A Verizon employee was terminated after they attempted to access the personal account information of Taylor Swift without authorization. Traditional telcos use special celebrity or “VIP” safeguards to prevent curious employees from snooping. At Cape, we don’t know who our customers are, making you all VIPs by default.
- Senator Maria Cantwell demands the CEO of Verizon and AT&T provide a transparent accounting of the ongoing risks posed by the "Salt Typhoon" hacks, which targeted U.S. telecom infrastructure.
- “For months, I have sought specific documentation from AT&T and Verizon that would purportedly corroborate their claims that their networks are now secure... Unfortunately, both AT&T and Verizon have chosen not to cooperate, which raises serious questions about the extent to which Americans who use these networks remain exposed to unacceptable risk.”
- Verizon recently secured an FCC waiver allowing them to keep customer phones "locked" to their network for longer than 60 days. Longer locking periods limit consumer flexibility and choice.
- Total Wireless, a brand owned by Verizon, suffered a security breach that exposed customer names, phone numbers, and account details, leading to multiple class-actions filed against them and their identity verification partner, Veriff, for failing to adequately protect customer PII.
More news from Cape
While traditional carriers struggle with legacy vulnerabilities and fight accountability, Cape is continuing to scale our privacy-first infrastructure.
- Cape Announces Series C Funding: We are proud to share that Cape has raised $100 million in Series C funding, led by WestCap and A-Street, bringing our valuation to $900 million as we expand our anti-surveillance mobile network.
- Inside the Core: Cape engineer Ben Iofel explains why we view cell phone networks as a collection of microservices and how this modern architecture enables superior security and privacy.
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